Business Process Outsourcing
Bring your business to the cloud with secure Document imaging, information management, compliance, digital transformations, and file preservation.
Efficient & Effective Business Processes Outsourcing
Business process outsourcing (BPO) has commonly been associated with marketing, payroll, and IT services. People think of outsourcing their most mundane tasks no matter how long it takes to learn, but what’s most important in outsourcing is the efficiency of your chosen outsourcing partner. Back office tasks such as document management activities, forms processing, document classification, and other repetitive tasks directly impact headcount, expediency and customer service. Our BPO solutions team will help your company focus on work that matters to you. We work in a high-production, results-driven environment with stringent training programs, and we’re able to perform tasks that may require increased headcount and longer processing times with other firms.
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Secure & Compliant Business Process Outsourcing
Efficiency isn’t our only priority. Processing sensitive information is a key component of our services. Providing services on-site or off-site, our teams undergo stringent security training, federal level fingerprint background checks, and security training in multiple compliance areas such as CJIS, HIPPA, FINRA, and more. We also process in a controlled environment from physical access to off network processing.
BPO Services include:
- Weekly, monthly, or quarterly document scanning
- Forms processing and data extraction
- Information governance & data exchange within legacy systems
- Document & file audits
- Document classification
- File room management
Our approach to workflow automation
We help our clients develop and execute a series of automated actions for a business to improve their everyday processes. When your work flows, you can concentrate on getting more done and focusing on the things that matter most for company growth and success. This applies to paper, electronic and hybrid systems. Workflow automation is a key component of our outsourcing capabilities. Our team of business process outsourcing experts are able to analyze specific workflows within your departments and launch trained staff to improve and execute those tasks.
BPO Document Types Processed
- Loan Documents
- HR Documents
- Repair orders
- Accounts Payable / Receivable
- FERPA-compliant Student Records
- HIPAA-compliant Medical Records
Finance
Our staff performs document maintenance and tracking in multiple departments.
- Compliance documents for employee personal account information & regulatory filings
- Accounting documents for vendor invoices & bank statements
- Investor documents for subscriptions, redemptions, & correspondence
- Legal documents for corporate agreements, trade agreements, & private placement agreements
- Tax & treasury documents for company, employee, and IRS tax requirements
Human Resources
Our staff performs document maintenance and tracking in multiple departments.
- Processing documents and addressing HR requests for information.
- Receiving and tracking documents received electronically within the business unit.
- Document audit and form verification
- Document classification by type
- Scanning, upload and update within clients’ HRIS
Healthcare
Our staff performs document maintenance and tracking in multiple departments.
- Processing documents and addressing medical record requests for information.
- Document classification by type
- Document scanning, upload and updating within clients’ ERM
- Compliance with HIPAA regulations
- Experience handling PII
Learn more about our BPO Services
Fill out the form below or call 1-800-696-3453 to learn more about secure data digitization.Â
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